Lead quality analysis and build/maintain dashboards for throughput, accuracy, and trends.Perform sampling, log defects, track corrective actions, and coordinate training sessions.Who You Are:Experienced in operations/quality coordination...
Audit inbound and outbound customer phone calls and email exchanges.Evaluate accuracy, tone, professionalism, and adherence to company standards.Identify performance trends, coaching opportunities, and recurring issues.Qualifications:...
Referral Intake Specialist, Bureau of Early Intervention Full-time Agency: DEPT OF HEALTH/MENTAL HYGIENE Job Category: Health Salary Band: $40,000 to $50,000 Compensation: USD 42,288 - USD 48,631...
Nelnet is seeking a remote, full-time Client Success/Implementation Lead to own the full onboarding lifecycle for our platform. You'll configure workflows, deliver training, and coordinate cross-functional teams to ensure successful adoption...
A healthcare technology company is seeking a dedicated and detail-oriented Payment Manager for a part-time role based in the United States. The successful candidate will manage payment transactions, ensure processing accuracy, and...
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Live the Dash Travel is looking for a Travel Customer Service Representative to assist clients before, during, and after their trips. The role focuses on providing exceptional service, managing travel-related inquiries, and ensuring a...
About From Day One The business landscape is changing fast. From Day One is a media outlet and conference series that helps companies navigate all that change in ways that put people first. Since our beginning in 2018, we've reached...
Developmental Pathways (DP) is seeking an Intake Case Manager to support the Systems Navigation (SN) Team. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the...
Customer Support Representative – Travel About the job Customer Support Representative – Travel Position Overview We are seeking a dependable and service-focused Customer Support Representative to assist clients...
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Cox Automotive - USA is seeking a Supervisor, Customer Care to lead and oversee the Customer Care function, focusing on understanding customers' perspectives and improving satisfaction. You will define engagement strategies, set...
Disability Rights New York (DRNY) is seeking an Intake Specialist to join our Intake Department in Brooklyn. The role involves interviewing prospective clients, assessing eligibility, entering case data, and coordinating with the Intake...
Own test plans for conversion workstreams, from data validation to regression.Support U.S. advisory firm core conversions for community banks and credit unions.What You Will Do: Perform SQL-driven data validation and reconciliation between...