Job Details

Service Technician in Eastern Idaho Area

  2018-11-14     Pella Windows and Doors Mountain West     374 American Ave., Suite 4  


Pella Windows & Doors is an industry leader in providing quality windows and doors for new construction and replacement. At Pella Windows & Doors Mountain West we continue to grow and therefore have an opportunity available for a Service Technician.

Position Summary:

This position is responsible for diagnosing, troubleshooting, adjusting, inspecting, repairing, and replacing parts on all Pella products while at customer locations. Conducts proactive quality control reviews of service tickets, inspections of replacement parts and assists with technical support for inside staff. Performs any other necessary task assigned in support of company goals or assistance with customer issues. This position covers all of Eastern Idaho.

Candidates must have a customer service, quality, and safety-focused approach to servicing all Pella products. Abides by company Mission Statement, striving to achieve corporate goal of 100% Customer satisfaction, while making it easy for customers to do business with the company and promoting market share growth.

Summary of Qualifications:

  • Prior knowledge of general construction and/or window and door applications, and experience with power tools (i.e. table saw, circular or miter saw, pneumatic nail gun, power drill, etc.) is required.

  • High School Diploma, or GED required.

  • Demonstrated strong diagnostic and mechanical aptitude.

  • Excellent verbal and written English language skills are required as well as strong customer service skills (in person and via the phone).

  • Familiarity with computers.

  • Must be pro-active, self-motivated, and have a demonstrated ability to follow assignments through to completion. Attention to detail is required.

  • The individual in this role must occasionally lift and/or move up to 100 pounds.

  • Candidates must be 25 years of age or older (for insurance purposes).

  • Excellent driving record with a valid driver’s license.

  • Availability for periodic overtime.

  • Ability to successfully pass background check process.

Come join the Pella team and enjoy a great work environment, competitive compensation, and an excellent benefits package! If interested, please send resume to

Equal Opportunity Employer

Do not contact this company in solicitation of any product or service.

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