Job Details

Netflix is on a mission to own its category, and the right Call Center Manager will help us get there faster. The bargain is plain — your 7 years and Conflict Resolution for $75,000 - $123,000, plus a sales marketing team that hands over the reins.

Key Responsibilities

• Sit in on demos and tighten the script after every loss
• Own the post-sale check-in that turns clients into references
• Hand marketing the field intel that sharpens next quarter's ads
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Keep the CRM honest so forecasts at Netflix mean something
• Mentor junior reps on outreach cadence and objection handling
• Pitch Netflix's outcome-focused offering to buyers who haven't heard of us yet
• Build the Pocatello reference network that closes deals for you

What You'll Bring

• The self-awareness to know which problems are yours to solve
• Manager-caliber judgment about when to escape and when to absorb
• The communication discipline to over-share early and trim later
• Demonstrated calm when a Pocatello, ID client changes scope mid-stream
• Comfort owning sales marketing decisions in an ID market
• Proven leadership experience guiding manager-level initiatives

We are Netflix, a relentlessly curious sales marketing company headquartered in Pocatello, ID. Kindness and high standards live together comfortably on this quality-focused Pocatello team.

Count on $75,000 - $123,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

Our Pocatello team is currently shortlisting candidates for this position.