Job Details

Information Management Administrative Intern

The Port of Long Beach is seeking one (1) Information Management Administrative Intern. This is an at-will position with an hourly wage of $25.088/hr. The Port of Long Beach is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving $300 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East-Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and entire country.

To learn more about the Port of Long Beach, visit our website at www.polb.com.

SAILE provides advanced professional experience for college juniors and seniors pursuing majors other than civil engineering. Interns contribute to division operations through research, analysis, reporting, and project assignments that connect academic learning with professional experience. Through mentorship and progressively challenging responsibilities, interns develop the skills needed for future career opportunities. The experience includes a capstone project that addresses a division need and demonstrates the intern's learning and contributions.

The Port of Long Beach is committed to fostering a positive, respectful, and collaborative work environment - one where every teammate feels valued, supported, and empowered to do their best work. We recognize the strength that comes from a broad range of perspectives and experiences, and we aim to create a workplace culture that encourages open communication, mutual respect, and shared success. Our commitment to LIFE/WORK BLEND - where LIFE leads - reflects our belief that personal well-being fuels professional excellence. Every day, Port teammates bring a spirit of curiosity, teamwork, and service excellence that sets us apart as a global industry leader. Our teammates arrive daily with the ethos to collaborate, foster intellectual curiosity, and provide unparalleled service. If you share these values and our enthusiasm, your next career opportunity is with THE PORT OF CHOICE!

The Port is committed to ensuring our interns have a wonderful experience, giving them the foundation and skills to be successful beyond this internship.

The Information Management (IM) Division is responsible for all of the Port's information management and technology functions. The division ensures the availability of accurate data and enabling digital technologies that transform the Port's data into information and institutional knowledge that supports our innovation, operational excellence and environmental stewardship goals. IM also provides enterprise-wide expert technology services and introduces positive change to business processes by innovating and managing the Port's information and communications infrastructures.

The Role: NETWORK OPERATIONS CENTER Under general supervision and reporting directly to the Manager of Network Operations Center, the Administrative Intern will support the Network Operations Center (NOC) team in maintaining the network and systems infrastructure that supports Port of Long Beach operations.

How You Get to Contribute:

• Learn and assist with monitoring, maintaining, and supporting the Port's network and systems infrastructure.
• Assist with virtualization platforms, storage and backup systems, and related monitoring and troubleshooting activities.
• Support enterprise service delivery, incident response, and continuous improvement practices under the guidance of technical staff.
• Assist with identifying and troubleshooting network connectivity and system issues, documenting findings, and escalating concerns as needed.
• Assist with gathering technical requirements and supporting infrastructure implementations, upgrades, and ongoing operations.
• Help maintain technical documentation and records related to infrastructure, maintenance activities, and issue resolution.
• Maintain a positive, professional tone in all communication with internal teams, City staff, and external partners or vendors.
• Participate in meetings, record notes, and facilitate communication among Port staff, consultants, and key stakeholders.
• Conduct special projects and perform other related duties as assigned.

Minimum Qualifications:

• Must be at least 18 years of age.
• Must be currently enrolled in a Bachelor's degree program at a college or university with status as a junior or senior.
• A major in Information Systems, Information Technology, Computer Science, Computer Engineering, Management Information Systems, Data Science, Artificial Intelligence or a closely related field is preferred

The internship begins with a 12-week appointment and may be extended for a total duration of up to two years.

To Really Catch Our Attention: You must be able to demonstrate the following professional attributes and strengths:

• Strong oral and written communication skills, with the ability follow instructions accurately and pay attention to details
• Proficient in English with excellent grammar, clarity, and tone
• Highly skilled in Microsoft Office tools is required.
• Experience using data tools such as Power BI, Tableau, SQL and Python programming
• Strong organizational and planning skills; able to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
• Analytical mindset with the ability to research, work with complex data sets, and present findings.
• Comfortable handling sensitive and confidential information with professionalism and discretion.
• Strong interpersonal skills; able to work independently and collaboratively across all levels of the organization.
• Committed to excellent customer service, with a proactive, diplomatic, and flexible approach to solving internal needs.
• Team-oriented and adaptable, with the ability to stay calm under pressure and take initiative when priorities shift.

Incomplete applications or applications that do not meet the minimum requirements will not be considered. This is an unclassified, "at-will" position. The appointed candidate will serve at the discretion of the Port of Long Beach and can be terminated at any time. In such an event, the candidate has no right to any appeal or grievance procedure under any rule or regulation of the City of Long Beach. The non-career Intern position typically averages 20 hours per week, up to 29 hours per week, for a total of 1600 hours in a year for a maximum of two years. Flexibility is offered within typical business hours. The assignment may end at any time, but under no circumstances will it extend beyond two years.

How do we start the conversation? To apply, please submit your application online via www.governmentjobs.com. You must attach: 1) Cover Letter, 2) Resume, and 3) Transcripts (unofficial transcripts accepted).

Incomplete applications (those without resumes, cover letters, and transcripts) will not be considered. Application deadline: Applications will be accepted until November 13, 2026 at 11:59 p.m. PST. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Individuals identified to be most qualified for the position will be invited to participate in the selection process. References will be completed for finalist candidates; an employment offer is contingent on the successful completion of a comprehensive background check.

The Port of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired or if you would like to request this information in an alternative format, please call (562) 283-7500 or email humanresources@polb.com. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. For technical issues with your application, please call (877) 204-4442.

The Port of Long Beach is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.