Job Details

Admin II Correspondence

Join our Federal Exchange Review Process (FERP) team. This is a remote opportunity. The Admin is responsible for returning calls from consumers regarding case statuses or guidance in how to file an appeal among other questions they may have on the process.

Essential Duties and Responsibilities:

• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
• Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
• Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
• Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

Minimum Requirements:

• High School diploma or equivalent with 1-3 years of experience.
• May have training or education in area of specialization.
• Ability to work a schedule between the hours of 9:00am - 6:00pm EST Monday - Friday.
• Flexibility to work extended hours and rotational weekends.
• Ability to pass a Federal Suitability Clearance.

EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.89 Maximum Salary $ 19.82