Job Details

Benefit Administration Services Manager

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

Responsible for delivering benefit administration services to clients who have outsourced all or part of their benefits administration. Key functions include client account management, resolving client employee issues, client account auditing, coordinating compliance with key regulatory provisions including COBRA, HIPAA and Section 125 discrimination testing, and Open Enrollment management.

Manages health and welfare benefit plans for multiple clients; Administers medical, dental, vision, FSA, HSA, and life and disability plans for both active and COBRA participants; Manages Employee Self-Service module; Coordinates transfer of election data to providers; Handles employee calls and assists employees with benefits-related questions; Counsels employees on benefit issues, procedures and requirements; Provides support and communication to employer or HR representatives; Administers premium reporting and payroll deduction reporting; Coordinates compliance with key regulatory provisions, including COBRA and HIPAA; Coordinates and distributes employee communication materials; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned.

Bachelor's degree in Business Administration or Human Resources, or equivalent combination of education and experience Three (3) or more years of experience in Benefits with employer, insurer or TPA Knowledge of benefit enrollment platforms (i.e. BeneTrac, ADP), COBRA, and eligibility CEBS certification a plus Excellent verbal and written communications skills Excellent interpersonal and customer service skills Strong systems knowledge or ability to learn/troubleshoot new systems easily Intermediate to advanced computer skills Proficient in Microsoft Office products