Job Details

Commercial Property & Casualty Claims Account Manager

We are seeking a talented individual to join our team at Marsh as a Commercial Property & Casualty Claims Account Manager. This role will be supporting a large, complex Marsh client directly and is fully remote.

We Will Count On You To:

• Monitor client systems to identify and report incidents to the Third Party Administrator (TPA).
• Assist client Risk Management department to report and manage TPA.
• Create, maintain and update incident logs, files and related construction project claims materials.
• Monitoring and following up with Third Party Administrator on status of reported claims, including reviewing quality of adjuster work to ensure compliance with client standards.
• Support the internal management of claims files, including obtaining and following up on required information and data.
• Manage various financial tracking worksheets and systems.
• Consolidating and reviewing construction project-related invoices, and supporting the associated administrative processes required to pay these invoices.
• Help coordinate severe incident defense responses for construction project claims.
• Support the review of contracts for the construction projects.
• Support client Risk Management team manage all other construction project-related activities as required.

What You Need To Have:

• 3-5 years of insurance industry experience, ideally with experience in construction and/or claims management programs.
• Experience working closely with and managing third party administrators for property & casualty.
• Bachelor's degree in accounting, finance, economics, risk management or a related subject.
• Excellent communication, negotiation, and interpersonal skills.

What Makes You Stand Out:

• Strong organizational, multitasking, relationship-building and problem solving skills.
• High integrity, teamwork focus, eagerness to learn, and experience in the construction and claims space.
• Demonstrated ability to interface effectively with internal teams and external clients at all levels.
• Ability to work independently, prioritize multiple tasks, and perform under pressure.
• Strong customer service orientation and proactive approach to risk management.

Why Join Our Team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create innovative solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.