Job Details

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands,we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Eligible locations:

New York Support Center (225 Varick St. New York, NY)

Atlanta, GA Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA)

Job Summary

Leads the U.S. Procurement and Strategic Sourcing organization within Supply Chain Management, driving operational excellence across sourcing strategy, supplier performance, and category management. Accountable for planning, evaluation, and procurement of all food, beverage (alcoholic and non-alcoholic), packaging, and key direct operating categories to achieve growth, quality and cost optimization objectives.

Job Responsibilities and Duties

• Leads supplier strategy, sourcing, selection and risk management to secure products that meet required specifications, quality standards, and competitive pricing while optimizing lead times.

• Oversee the end-to-end procurement process (RFI/RFQ/RFP) and category spend management across food, beverage, packaging, and related supply contracts to drive cost savings and operational efficiency.

• Builds and maintains strong supplier partnerships, using performance metrics and continuous improvement initiatives to enhance quality, mitigate risk, and ensure resilient supply.

• Collaborates cross-functionally with Quality Assurance, Culinary Calendar, Commercialization, Distribution and Logistics teams to ensure supply continuity and support innovation through new product development initiatives.

• Leads, coaches and develops a high-performing procurement team, establishing and tracking KPIs to align execution with strategic, operational and financial goals.

Knowledge, Skills, Abilities

• Exceptional contract negotiation and supplier relationship management skills with deep expertise in RFP development, evaluation, and execution.

• Proven ability to lead complex, cross-functional and cross-supplier projects, demonstrating strong collaboration, project management, and organizational leadership.

• Skilled communicator-adept at engaging and influencing executive and C-level stakeholders through clear, strategic, and results-driven communication.

• Advanced analytical and critical thinking abilities with strong data interpretation skills to drive informed sourcing and business decisions.

• Experienced in problem solving, risk management, and team leadership, fostering accountability, performance, and continuous improvement.

• Strong knowledge of commodity markets and ability to translate to impact on business.

• Knowledge of food safety and quality assurance standards and certifications.

Requirements

Education Requirements:

Bachelor's Degree

Education or Certificate Details:

Supply Chain, Finance, Business Management

Work Experience:

15+ years

Supervisory Experience:

10+ years

Related Experience

• National Chain Restaurant Supply Chain

• Food and Beverage Manufacturing Procurement or Purchasing

• National or large regional Food Distributor Procurement or Purchasing

• Protein Procurement and Management

Physical Requirements

• Precise hand/eye coordination: Constantly

• Basic keyboarding or other repetitive motions: Constantly

• Lifting/pushing objects weighing over 10 lbs.: Constantly

• Other: Domestic Travel ~30%, Global Travel minimal

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance*
• Employer Paid Life and Disability Insurance*
• 401k Plan with Company Match*
• Paid Time Off*
• Paid Parental Leave*
• Access to Employee Assistance Program on Day 1
• Pre-Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts*
• Development and Growth Opportunities

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built...and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.