Job Details

CustomerService Agent Description:Alerts come into our department when a Roadside Assistance request comes in, and is not automatically accepted by our Service Providers. In this instance, you will make outbound calls to Service Providers (Roadside Assistance Companies, Tow Truck Companies, Etc) across the Country, as well as Canada and Puerto Rico. You will attempt to find a company that can provide the Roadside Assistance at a price that is acceptable to the Company, Business Partner and Service Provider. You will keep the customer updated as to the progress of your work.Benefits andAdditional Information:+ Weekly paychecks+ Optional benefits package offered+ Equipment is provided+ Work from home+ Growth potential+ Positive and supportive company cultureTo beconsidered for this position:1. Apply to thisapplication2. Send an emailwith a copy of your most up-to-date resume to ...@astoncarter.com3. Call (775)###-####to hear about next steps in the application processSkills:Customersupport/customer service, inbound calls, chat/email support, de-escalationAdditionalSkills & Qualifications:+ 2+ years of experience in inbound customer issue resolution using chat, email, or phone.+ Strong Computer Skills+ Ability to navigate multiple systems+ De-escalation experience+ Great Communication Skills+ Strong relationship building experience+ Call center experience is a plus!+ Bilingual candidates preferred, but not required!ExperienceLevel:Entry LevelAbout Aston Carter:At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.