Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $19.50 per hour / Monthly internet & phone stipend / PTO - As a Member Service Agent at Omada Health, you will: Manage a high volume of inbound and outbound calls and emails from members and healthcare providers; Provide excellent customer service by addressing inquiries, resolving issues, and escalating concerns as needed; Accurately document all interactions and maintain up-to-date member records; Proactively identify and troubleshoot technical issues with the Omada platform; Collaborate with cross-functional teams to ensure the best possible member experience...Hiring Immediately >>