Job Details

Customer Experience Specialist Remote

Overview
Accelerate the possible by joining a winning Amcor team thats transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. Its our core value and integral to how we do business.

Responsibilities
This position provides daily support for customer accounts to ensure the effective execution of customers needs. The position requires partnerships with multiple functional areas within Amcor to ensure customer requirements are achieved at a professional level. This role actively collaborates with internal teams to build and maintain strong relationships with assigned accounts resulting in business growth.

• Able to perform all activities at Customer Experience Specialist I level
• Manage top tier level accounts
• Pro-actively engage customers to better understand account needs and challenges
• Participate with departmental and cross functional teams and projects
• Perform other related duties as assigned

Qualifications

• Ability to make fact-based decisions and understand the impact on our customers and business
• Demonstrates professional verbal and written skills in fast-paced environment
• Ability to perform independently with minimal supervision
• Ability to multi-task, prioritize and manage time effectively
• Fluent in all required databases, programs, portals, and operating systems necessary for internal and external support
• College degree or equivalent work experience required (approximately 2+ years)

About Amcor
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

Equal Opportunity Employer
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.