Job Details

Overview

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Commercial Lines Actuarial department is seeking an Actuarial Director for Workers Compensation to join our growing team in our Worcester, MA office or remote work location.

SUMMARY:

This leadership role is responsible for managing a team of pricing actuaries focused on the Workers Compensation line of business, reporting directly to the Assistant Vice President Actuary of Commercial Auto and Workers Compensation. The Workers Compensation book has nearly $400 million in annual earned premium and is one of the fastest-growing core lines, requiring a strategic, analytical, and business-oriented actuarial approach.

The Actuarial Director of Workers Compensation provides overall management and technical oversight to a team of analysts with varying degrees of experience, while also contributing hands-on to high-impact projects. The Director partners closely with other actuaries and business leaders across State Management, Underwriting, and Claims to support profitable growth and pricing sophistication.

This is a Full-time, Exempt role.

Responsibilities

• Lead and manage a team of actuarial analysts, ensuring timely execution of deliverables while fostering professional development and career growth.
• Own and execute state rate reviews and filings, including annual rate revision analysis and objection management, with a focus on regulatory alignment and process improvement.
• Develop and oversee actuarial assumptions such as IBNR forecasting, loss trend analysis, and rate indications.
• Monitor and analyze profitability of the Workers Compensation book, incorporating industry benchmarks and providing actionable recommendations to business partners.
• Be an actuarial company representative, actively participating in Workers Compensation bureau forum meetings
• Leverage predictive analytics to implement and monitor pricing platforms and segmentation strategies.
• Oversee large account pricing, including ownership of the Large Account Pricing Tool for Workers Compensation and other lines as needed.
• Collaborate with field leadership and underwriting teams to understand market dynamics and support strategic pricing decisions.
• Partner across Commercial Lines pricing teams to align on cross-line initiatives and rate review processes.
• Communicate technical analyses and strategic insights clearly and effectively to senior management and cross-functional stakeholders.
• Drive operational efficiency, continuously seeking improvements in pricing workflows and analytical processes.
• Provide performance and compensation management for team members, aligning goals with organizational priorities.
• Participate in recruiting, training, and community-building activities to support the development of actuarial talent.
• Capable of testifying at rate hearings, representing the companys actuarial position when needed.

What You Need to Apply

• Bachelors Degree or higher in a relevant technical field
• Seven+ years of technical experience in multiple LOB and/or actuarial disciplines such as pricing, reserving or advanced analytics.
• Experience with predictive modeling preferred
• Minimum of 2 years in management capacity
• ACAS required, FCAS preferred
• Advanced communication skills
• Advanced skills using Microsoft Office, including Excel
• Intermediate programming skills, including the ability to develop and automate processes
• Demonstrated knowledge of all techniques used to model various assumptions
• Able to apply and interpret company policies and procedures
• Able to direct activities of others, motivate and develop staff

Career Development

Its not just a job, its a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you at every level to grow and develop.

Benefits

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, youll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• PTO
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: ...@hanover.com and include the link of the job posting in which you are interested.

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Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.