Job Details

HR Information Systems & Process Manager, Human Resources (2827)
Pocatello - Main
May be eligible for limited hybrid remote
Priority date: May 11, 2025

Institution Information
Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description
The HR Information Systems & Process Manager provides leadership and administration of HR systems to manage the overall integrity, integration, functionality and delivery of the Universitys HRIS, payroll, applicant tracking, evaluation, training, and other related HR systems. This position will identify and lead projects to maximize HR systems utilization and continual improvement for campus stakeholders. The individual will be accountable for maintaining data integrity and ensuring the accuracy of all transactions, procedures, reporting, and business processes.

Key Responsibilities

1. HRIS Leadership:
   Oversees the development, testing, implementation and updates of HR systems. Manages and oversees all aspects of HR data security, provides leadership with system access decision recommendations, develops and maintains efficient HR security operations for the campus community. Works closely with cross-functional teams to evaluate, prioritize, and lead enhancement requests, while defining the project scope, goals, and deliverables. Leads and manages the HRIS and processing team, ensuring effective collaboration, performance, and alignment with organizational goals. Provides guidance and support to team members, fostering a high-performing service-oriented, and results-driven environment.
2. HR System Process Project Management:
   Recommends and leads process changes for continued system and process improvement within HR functions to efficiently serve the campus community. Manages system operations, drives efficiencies, and develops strategies to optimize HR system performance and functionality. Takes initiative to understand the systems and reporting needs of team members and campus community to implement automated systems solutions to meet those needs. Plans, seeks input from others, and thinks creatively to ensure best use of technology. Takes risks that lead to improved use of technology and service to constituents. Ensures data integrity, compliance, and quality control across all HR systems by implementing best practices, monitoring processes, and conducting and leading regular audits.
3. System Liaison:
   Serves as a leadership and system liaison with HR System vendors including Cornerstone, Ellucian, Millennium Fast, and others to maximize system capabilities and maintain relationships for positive and efficient system outcomes. Serves as system liaison with Human Resources and key university constituents including Information Technology Services, Finance and University Planning, and Academic Affairs.
4. Data Optimization and Reporting:
   Responsible for the management and analysis of SCT Banner and HRIS system functionality; assesses functionality to the Universitys Human Resource and Payroll operations; recommends, tests and implements approved functionality; migrates test functionality to production; evaluates and modifies production functionality in response to changing operational needs and functionality changes (resulting from system upgrades and the application of defect patches). Collaborates with team members on testing for new configurations, updates, and production fixes. Supports team members and employees on system functionality. Provides ongoing support for users, troubleshooting issues and making recommendations as needed.

The ability to work a regular schedule consistent with the needs of the university is an essential function of this position. All other reasonable duties as assigned.

Minimum Qualifications

1. Bachelors degree (in lieu of a bachelors degree, a minimum of six years combined education, training, and experience may be considered)
2. Five years professional work experience in information technology systems administration support and analysis
3. Minimum of one year of experience overseeing and managing service-driven teams to achieve project outcomes
4. Experience with project management related to IT systems (preferably HR/Payroll)
5. Experience effectively communicating and responding to customer and stakeholder groups at all organizational levels
6. Demonstrated technical expertise with report writing systems/tools

Preferred Qualifications

1. Prior professional experience in Higher Education
2. Familiarity with Ellucian Banner or similar ERP systems and recruitment software
3. Familiarity with SQL related to reporting systems
4. Prior experience working with vendors to ensure effective definition of and delivery of service functions

Additional Information
You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before May 11, 2025. Salary will be between $70,000 - $80,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Posting Number: req2466
Type: Working 12 months per year
Position: Non-classified Staff
Division: Vice President for Operations

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities; auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email ...@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.