Job Details

Customer Support Specialist

  2020-07-25     SimpleTexting     Blackfoot,ID  

SimpleTexting [Work From Home / Customer Service / Remote] As a Customer Support Specialist you'll: Clarify the customer complaints-determine the cause-select and explain the best solution-then follow-up to make sure the issue is resolved; Respond to email tickets-online chat-phone calls to help SimpleTexting customers with their issues; Participate in writing excellent help documentation; Log tickets with the development team and escalate appropriately based on the impact of the issue; Become a SimpleTexting power user...Hiring Fast >>

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